Live demo · no account needed
Customer support that answers, files the ticket, and calls a human when it can’t.
SupportAI runs the help desk. It answers from your documents, opens tickets, checks orders, captures leads, and hands the conversation to a person when the answer needs judgement. The chat is the real agent, running live — try it now.
Try the live demo first — it needs no account. Guest chats run in a shared demo workspace with a fresh thread each, so nothing is attached to an account and nobody else can read your messages.
What it actually does
The same agent a customer talks to is the one the support team reviews. No separate inbox, no handover notes to write.
Answers from your own documents
Upload FAQs, policies and product docs. Retrieval picks the passage that actually answers the question instead of guessing.
Opens and tracks tickets
When a problem needs a record, the agent files the ticket itself and tells the customer what happens next.
Checks orders without a login
Customers ask about an order number in plain language and get the status, the carrier and the estimated delivery.
Hands off to a human
When a reply needs judgement or a promise the bot cannot make, the conversation moves to a person with the full context attached.
Captures leads and books appointments
Contact details are pulled out of the conversation, and meetings are booked by typing a date instead of a form.
Dashboard for the business
Conversations, tickets, orders, leads and AI-versus-human handling in one place, on desktop and on the phone app.
Running it on your own support desk
- 01
Load your knowledge
Point it at your FAQ, policies and product docs. Nothing to fine-tune.
- 02
Tune the rules
Set what the agent may do on its own — refund, cancel, escalate — and what it must hand over.
- 03
Put it on your site
One script tag on any page, or link to the hosted chat. The Android app covers the on-call case.
- 04
Watch it work
Every conversation, ticket and lead lands in the dashboard with the full transcript.
One line on your own site
This chat is the widget. The same one runs on any page you paste this into, scoped to your company and your knowledge base.
<script src="https://ai-customer-support-backend-ldbf.onrender.com/widget.js" data-company="YOUR_COMPANY_ID"></script>On the move? There is an Android build for the on-call case: download the APK (15 MB, Android 8+, free).
Trying to put something like this in front of your customers?
Send the details of your inbox and I’ll tell you what it would take to get a working agent in front of it — and what it would not be worth doing yet.